← MapleCashout · Brand withdrawal guide · Published and checked 2026-10-26

7Bit refund requests: the 24-hour window, account-access exception and documents

7Bit Casino separates a refund request from an ordinary withdrawal. Its current terms say a refund will only be considered when requested within 24 hours of the alleged transaction. If the player alleges that another person accessed the account, the published window is 30 calendar days.

The two published request windows

According to the operator, the general request window is the first 24 hours. The longer 30-day period applies to an allegation of account access by another individual. MapleCashout checked the terms on 26 October 2026. The wording says a request will be considered; it does not promise approval.

The terms also say bonuses and winnings are deducted before a refund is calculated, costs arising from the procedure are borne by the player, and card-funded withdrawals up to the deposited amount may be returned as refunds to the card.

Documents the operator lists

• A photo of an identity document.
• A photo or screenshot of the payment system.
• Proof of the current address.
• Additional documents if requested.

The operator also reserves the right to make a phone call as part of verification. Send documents only through a channel identified on the operator’s current site, not through an unsolicited message.

What five to seven banking days means

The refund clause says payouts are, in principle, processed between five and seven banking days. That statement follows the document and contact conditions. It is not a measured MapleCashout payout time, and it does not say every request begins counting on the first message.

Create the record immediately

Record the transaction time, amount, currency, method and account status before contacting support. State whether the request concerns the transaction itself or alleged unauthorized account access. Keep the submission confirmation and every request for more evidence.

MapleCashout has not requested a refund or completed a real withdrawal. We therefore publish the operator’s deadlines as terms, not as a success-rate or speed claim. The 7Bit Casino profile keeps the broader cashout and verification record in one place.

Information can change. Check the linked primary source and the operator’s current terms before acting.